To the Nurse Practitioner at St. Clair Hospital,

Remember me?  I am the woman who came to be with her boyfriend, a stubborn man who would rather be anywhere else in the world except a hospital, and you dismissed the two of us like a pair of hypochondriacs.  I have never encountered a nurse, doctor or nurse practitioner as rude, condescending and dismissive as you were today.  I am a professional sickie, and I encounter nurses and doctors all the time.  You, whoever you were, were insufferable and rude.

A grown man, who until recently has been the picture of decent health, came in and said he had been sick for going on three months and hasn’t been able to fight any virus or infection in the last couple of months.  He said he has been light headed and have been feeling pain in his shoulders and lower back.  He told you that he has been to a doctor as well as urgent care in the previous month, and he keeps getting worse.  What do you do?  You order a chest xray, a flu swab and a CT of his sinuses.  When all of that came back clear, you came in and had absolutely no patience at all with any follow up questions.

Why are you in the healthcare field, which involves helping people, if you’re such a bitch?  I was not being rude at all.  I was being a concerned loved one for someone who has been sick for months.  You talked down to me, even talking to me SLOWER like I am learning impaired.

667

I have never been so angry and furious in recent years.  My sick loved one came to get help, answers, and you behaved as if he was overreacting, like apparently it is NORMAL to be sick for weeks on end?  That’s not normal.  This is not normal.  He should be able to get better, and he has been consistently sick for a long time.

Commenting that you thought I wasn’t understanding what you were saying was rude, condescending and awful.  The look you interpreted as not understanding words, as if I am learning impaired, was the look of a girlfriend who wanted to launch out of her chair and beat you senseless.  You made someone I love and care about feel hopeless and upset, and hours later, I am wondering why someone like you is dealing with sick people if you hate people so much.

Worst worst patient care I have witnessed.  Congrats, St. Clair.  I’ll make sure to never visit your hospital.  I’ll keep my sickie ailments to Allegheny Health System.

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One thought on “To the Nurse Practitioner at St. Clair Hospital,

  1. dear Lara,

    I am sorry I missed this post, and even more sorry that you and your boyfriend had such a devastating, frustrating, and enraging encounter with a NP that didn’t listen, demeaned you both, and gave no help whatsoever to help either of you. in her case, the designation “NP” should stand for “NO POINT” – no point in trying to explain the symptoms and being completely blown off, no point in trying to elicit a diagnoses, no point in believing she could provide advice, or support, or at least a referral to the kind of physician your boyfriend needed so badly. it’s appalling and completely unacceptable – one wonders what the “point” was even getting an advance practitioners’ license?!

    by this time I hope your boyfriend has found another clinician to help him, and is feeling better. just the stress of having gone through such a shocking and pointless appointment must have added greatly to his and your distress.

    love and light to you and your boyfriend,

    karen

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